University of Pennsylvania: Delivering Value through Trusted Partnership and Ongoing Innovation
Health Advocate’s Chief Medical Officer Dr. Abbie Leibowitz recently joined Susan Sproat, Executive Director of Human Resources with University of Pennsylvania, to share strategies and insights during the Conference Board Employee Health Care Conference. Their discussion focused on how innovating and evolving benefits programs to meet the changing needs of employees can drive engagement and improve health outcomes. Susan also shared how partnering with Health Advocate to create a data-driven, customized solution for UPenn streamlined the employee experience while simultaneously improving overall value.
Key takeaways from the discussion include:
- Having a single point of contact for all benefits questions enhances the employee experience
- Combining information from claims data, biometric screening results, and interactions with Health Advocate provides useful insights that can be leveraged to continue improving benefits programs
- Integrating programs including Employee Assistance and more further supports employees across the spectrum of health and well-being needs
- Partnering with Health Advocate reduces the burden on the benefits team and simplifies administrative requirements
COVID-19 has presented employers with a new set of employee benefit challenges. How do we engage employees and continue to help them take control of their health during these uncertain times? By using a strategic combination of data analytics and a personal touch, you can better shape and adjust your benefit design to encourage employee participation and lower medical cost trends.
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